"Shukhi Dompoti" Counseling Apps

1. Introduction

Welcome to the Shukhi Dompoti Counseling Application, a digital platform developed with support from USAID Community Nutrition and Health Activity (CNHA) to provide high-quality, client-centered family planning counseling in Bangladesh. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully to understand our practices regarding your information.

2. Acceptance of Privacy Policy

By using our app, you signify your acceptance of this Privacy Policy. If you disagree with any part of the policy, please refrain from using the app.

3. Information Collection and Usage

A. Personal Information

We may collect personal information that you provide directly to us when you register or use the Shukhi Dompoti Counseling Application. This may include:

Name
Contact information (e.g., phone number)

B. Non-Personal Information

We may collect non-personal information automatically when you use the application, such as:

Device information (e.g., model, operating system, IP address)
Usage data (e.g., features used, session duration)
Location information, with your consent

C. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Shukhi Dompoti Counseling Application
Facilitate family planning and other health services
Assist frontline healthcare providers in delivering comprehensive counselling
Monitor and analyse usage and trends to improve user experience
Communicate with you about updates, features, and other relevant information

D. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

With Healthcare Providers:To provide comprehensive counselling services, your information may be shared with qualified healthcare providers at community clinics (CCs) and union health and family welfare centers (UH&FWC).
With Partners:We may share aggregated, non-personal information with partners such as USAID and CNHA for reporting and research purposes.
For Legal Reasons:We may disclose your information if required by law or in response to valid requests by public authorities.

E. Third-party Integrations:

Our app integrates services and libraries from third parties, which might gather data to better their offerings:

Google Play Services
Google Analytics for Firebase
Firebase Crashlytics

Their respective privacy policies dictate each third-party service provider's use of your personal information.

4. Log Data

To enhance your user experience and rectify errors, our app may log data from your device. This data could include your IP address, device name, operating system, app configurations, and other statistics.

5. Cookies

While our app does not explicitly use cookies, third-party services we incorporate might. Cookies help them understand user preferences based on past or current app activity, enabling them to provide improved services. You can either accept or decline cookies on your device.

6. Service Providers

Occasionally, we may employ third-party firms and individuals to:

Facilitate our Service
Offer the Service on our behalf
Perform Service-linked tasks
Analyze our Service's use

These third parties have access to your personal data but are strictly to perform the tasks assigned to them. They are committed to maintaining the confidentiality of your information.

7. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Links to Other Sites

Our service might have links to sites not managed by us. If you tap on a third-party link, you'll be directed to that site. We recommend reviewing their Privacy Policy. We bear no responsibility for any third-party content, policies, or actions.

9. Children Privacy

Our application is intended for use by healthcare providers and adult clients. We do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

10. Policy Updates

Our Privacy Policy might be reviewed and updated periodically. It's prudent to review this page for any changes. Any alterations become active upon posting on this page.

11. Effective Date

This Privacy Policy is effective as of 2024-08-25.

12. Get in Touch

For any queries or feedback about our Privacy Policy, please contact:

mPower Social Enterprises Ltd. [Email: info@mpower-social.com]

Your trust and privacy are pivotal to us. Thank you for choosing "Shukhi Dompoti"